Skip to main content

Shift Leader

Location 10705 Westheimer Rd, Houston, TX 77042
Apply Now
JOB DESCRIPTION

Position Title: Shift Leader

Reports To: Restaurant Manager

Overview

Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.

Responsibilities Include:

  • Perform all responsibilities of restaurant team members
  • Support the Restaurant Manager in meeting operational goals and execution
  • Ensure Brand standards are met throughout shift including preparation of food and beverages
  • Communicate shift priorities, goals and results to restaurant team members
  • Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
  • Support the training of restaurant team members as needed
  • Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
  • Communicate clearly with the next Shift Leader to help prepare him/her for shift
  • Ensure Food Safety standards are met
  • Manage Inventory throughout the shift
  • Provide great guest service and coaches restaurant team members to do the same
  • Schedule restaurant team members for shifts
  • Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies

Education/Experience:

  • Basic computer skills
  • Fluent in spoken and written English
  • Previous leadership experience in retail, restaurant or hospitality preferred.

Key Competencies

  • Works well with others in a fast-paced team environment
  • On time, demonstrates honesty and a positive attitude
  • Willingness to learn and adapt to change
  • Guest focused
  • Ability to assist with training
  • Problem solving
  • Motivating others

Physical Demands/Working Conditions:

  • Standing on feet
  • Repetitive motion including bending, stooping and reaching
  • Lifting objects, ice, products, boxes up to 20 lbs (if applicable)
  • Wearing a headset
  • Working in a small space
Apply Now
Ice cream is Happiness. Hear from Lidia, a Team Member, and how her career at Baskin-Robbins has scooped her off her feet.

Get notified for similar jobs

Sign up to receive job alerts

Similar Jobs

  • Shift Leader

    Location 3011 Ella Blvd, Houston, TX 77018

    Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. Coach restaurant tea...

  • Shift Leader

    Location 3011 Ella Blvd, Houston, TX 77018

    Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies. Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team...

  • Shift Leader

    Location 3011 Ella Blvd, Houston, TX 77018

    Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. Coach restaurant tea...

  • Shift Leader

    Location 3011 Ella Blvd, Houston, TX 77018

    Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. Coach restaurant tea...

  • Shift Leader

    Location 3011 Ella Blvd, Houston, TX 77018

    Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies. Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team...

  • Shift Leader

    Location 3011 Ella Blvd, Houston, TX 77018

    Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. Coach restaurant tea...

  • Shift Leader

    Location 3011 Ella Blvd, Houston, TX 77018

    Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. Coach restaurant tea...

  • Shift Leader

    Location 3011 Ella Blvd, Houston, TX 77018

    Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. Coach restaurant tea...

  • Shift Leader

    Location 3011 Ella Blvd, Houston, TX 77018

    Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. Coach restaurant tea...

  • Shift Leader

    Location 3011 Ella Blvd, Houston, TX 77018

    Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. Coach restaurant tea...

No recommendations found

Jobseekers Also Viewed

  • Shift Leader

    Location 547 North Hunter Hwy, Drums, PA 18222 Job Type fullTime

  • Shift Leader

    Location 142 West Broadway, Lincoln, ME 04457 Job Type fullTime

  • Restaurant Manager

    Location 7114 Otter Lake Rd, Suite 100, Lino Lakes, MN 55038 Job Type fullTime

  • Crew Member

    Location 233 N Michigan Ave, Chicago, IL 60601 Job Type fullTime

  • Crew Member

    Location 4419 Southside Blvd, Jacksonville, FL 32216 Job Type partTime

No recommendations found

careers
Understand Our Culture We each bring a unique set of experiences from dozens of cultural backgrounds.Our shared values unify our direction and decisions every day.
No Twitter found image

No Results Found.

How would you rate your experience popup