Team Member

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17801 Bagley Rd

Cleveland, Ohio

CREW MEMBER


Crew Members are responsible for delivering great guest experiences.

Wages: $12/hr - $17/hr

Benefits:

  • Flexible Schedule, No late nights
  • Paid Training
  • Health Insurance
  • Cash tips to take home daily 
  • Hourly Pay Increase after 90 days 
  • Free Specialty Beverage/Meal during shift 
  • Discounts even when you're not working  
  • Room to grow from within as many new locations are in development currently or the existing ones

Responsibilities Include:

Team Environment:

  • Communicate appropriately with fellow team members, treating others fairly and with respect. 
  • Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift.
  •  Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction:

  • Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. 
  • Adhere to Brand standards and systems, delivering quality food and beverage to each guest. 
  • Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability:

  • Effectively execute restaurant standards and marketing initiatives.
  •  Prepare all products following appropriate recipes and procedures. 
  • Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.
  • Must be able to fluently speak/read English
  • Capable of counting money and making change
  • Able to operate restaurant equipment (minimum age requirements may apply)
  • Must be at least 17 years old
  • Required Competencies
  • Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
  • Passion for Results – set compelling targets and deliver on commitments.
  • Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.
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Job Details

Job Category

Team Member

Position Type

Full Time

Date Posted

Pay Range

$12.00 - $17.00 / hour

Job ID

698b47065d0cb