Team Member
Apply now17801 Bagley Rd
Cleveland, Ohio
CREW MEMBER
Crew Members are responsible for delivering great guest experiences.
Wages: $12/hr - $17/hr
Benefits:
- Flexible Schedule, No late nights
- Paid Training
- Health Insurance
- Cash tips to take home daily
- Hourly Pay Increase after 90 days
- Free Specialty Beverage/Meal during shift
- Discounts even when you're not working
- Room to grow from within as many new locations are in development currently or the existing ones
Responsibilities Include:
Team Environment:
- Communicate appropriately with fellow team members, treating others fairly and with respect.
- Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift.
- Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction:
- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency.
- Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
- Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
Profitability:
- Effectively execute restaurant standards and marketing initiatives.
- Prepare all products following appropriate recipes and procedures.
- Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.
- Must be able to fluently speak/read English
- Capable of counting money and making change
- Able to operate restaurant equipment (minimum age requirements may apply)
- Must be at least 17 years old
- Required Competencies
- Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
- Passion for Results – set compelling targets and deliver on commitments.
- Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.
Job Details
Job Category
Team Member
Position Type
Full Time
Date Posted
Pay Range
$12.00 - $17.00 / hour
Job ID
698b47065d0cb